Nobody is so important that I'll take abuse from them. My attitude is, and I sincerely mean this, "They need me a lot more than I need them. I don't harbor grudges, but I do keep track. If somebody burns me once, I'll give them the benefit of the doubt. You never know what else is going on in their lives.
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However, if rudeness becomes the norm, it's Hasta La Vista baby. But what if you're on the delivering end? If you're in the position of frequently being solicited by people inside and outside your company, I have a couple of suggestions. Set a personal example. If you're in a leadership position, it's up to you to model the behavior you expect from your people.
Be hyper-aware of your moods and communication styles.
Before you continue...
If you walk into the office in a foul mood because some S. Not good. You can kill a whole day's worth of productivity that way, as people speculate about the horrible things that are about to happen to them Realize you're going to make a mistake now and then. It does not diminish you to admit your mistake and apologize. I'm often defensive when someone I don't know calls me and doesn't properly identify themselves.
I've had to "unsay" some things when I realized it was actually a friend of a friend calling Get organized. Since much discourteous behavior appears to stem from being overburdened by work, you need to build systems for dealing with both your "work" and your interactions with people outside of your inner circle.
Maybe that means having an assistant or intern respond to your voice mail messages and emails. Perhaps you need to take a seminar on time management. Maybe you need help with the "mechanical" aspects of your job so you can concentrate on the more important responsibility of building business relationships. Just realize that "business as usual" ain't workin'. You're losing friends.
Respect "nonsymmetrical" relationships. If you're in a position of high visibility, remember that others may expect that you know them as well as they think they know you — and will feel hurt if you don't acknowledge them properly. That happens to me occasionally because I publish this letter, which is read by about three thousand people each month.http://vispa.webdesignmullingar.com/dental-per-a-dues-guitarres.php
'Shark Tank' Update: The Mensch Is Off the Bench
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Sign up for our weekly newsletter. I noticed he had a book, and then proceeded to read it. A culturally Jewish entrepreneur might profit more from Noah's wisdom, I stipulate. All and all, anybody can really benefit from a good entrepreneurial story told by a unique individual. I don't like business books. Smart people telling you how they "made it" makes me crazy. But this book is different.
It reads more like a validation of a smart life strategy - work hard, be honest, treat people fairly, struggle, try, win, lose, learn and grow. The Jewish overtones give it a great hook for those who are Jewish or want to learn more about Jewish thinking - but bottom line, this book is for everyone. Fast easy read with some real menschi thoughts to consider. I definitely recommend it. Great book!! This is a great story for anyone wanting to start their own business.
There was less practical instruction than I was hoping for, but any time we can gain wisdom from reading the exploits of a successful business person, we should take it! God has truly blessed the Jewish people and this book encourages us Gentiles that we can share in that blessing! Go to Amazon. Feedback If you need help or have a question for Customer Service, contact us. Would you like to report poor quality or formatting in this book?
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- The Dangerous Days of Daniel X;
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- Noah Might Be a Business Mensch, But the Bagels That Bear His Name? Meh.
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